Warranty & Returns

Warranty

Thanks for products through our site!

We are confident on our product selection that we’re proud to offer you 1 year warranty against any manufacturing or performance defects.

In the event that you need to return a product due to product is defective, Our Night Light responsibility shall be limited to the repair or replacement of the defective product.

This warranty is subject to the following limitations:

  1. All products returned must receive prior return authorisation from Our Night Lights.
  2. Our Night Light assumes no responsibility for products during shipment from the customer to our warranty department.
  3. Products damaged by misuse or anything other than defects in material or workmanship, are excluded from coverage under this warranty.
  4. Any repaired or replaced products are also covered by warranty.
  5. This warranty only applies to products purchased on the www.ournightlight.com.au website. For any other purchases, please contact the place of purchase.

Returns

All products returned to Our Night Light  for exchange must receive prior return authorisation  and must me in new condition.

Returns and exchanges will be processed within 14 days of receiving your parcel. We will not pay for postage or damage to the product in transit.

We advise that when sending your return parcel to us that you use a postal tracking service to ensure the safe delivery to us.

This return policy applies to products purchased on www.ournightlight.com.au website only. For any other purchases please contact the place of purchase.

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